Artigo Científico

Resumo: The urgency of research into innovation and digital marketing is driven by growing competition within the tourism industry, which demands greater destination visibility (DV) and tourist engagement (TE). At the same time, Areia Branca Beach, a prominent destination in Timor-Leste, has not been managed optimally to support sustainable tourism. Furthermore, the utilisation of governance innovation and digital marketing—particularly the integration of content marketing (CM), immersive technology (IT), and digital data analytics (DDA)—remains limited and has yet to be substantiated by robust empirical evidence at the scale of a developing destination. This study aims to investigate the role of DDA in the causality between CM and IT in influencing DV and TE. A quantitative approach was employed, using moderated regression analysis (MRA) to test the empirical relationships between the variables. Primary data were collected through face-to-face field surveys of tourists who had visited Areia Branca Beach, located northeast of Dili, Timor-Leste, on at least two occasions. The study adopted simple random sampling (SRS) with a finite population correction (FPC). A total of 364 tourists were selected to assess their perceptions using a structured questionnaire. The study reveals four main findings. First, CM significantly affects DDA and DV. Second, IT influences DDA, but not TE. Third, DDA significantly affects both DV and TE. Fourth, DDA moderates the effect of CM on DV and the effect of IT on TE. The findings underscore that the collaborative governance concept, through governance and marketing innovations, is not yet optimal for shaping sustainable tourism. Finally, future academic and practical policy implications require more in-depth exploration to emphasise the enhancement of resource management capacity genuinely needed in the subjects studied, beyond governance and digital marketing innovations within the sustainable tourism framework. © 2026 The Authors